DBG Privacy Policy – Your Data Our Responsibility

When you dbg— whether you open an account, place a bet, or simply visit our site — some of your information comes to us. In this privacy policy, we explain with full transparency: what data we collect, why we collect it, how we store it, and when we delete it.

We believe your privacy is a fundamental right. That's why dbg's privacy policy was built with your protection in mind — not just to meet legal requirements.

dbg Collects three types of data:

We only collect information that is necessary to provide our services and meet legal obligations. We do not collect data beyond what is required.

dbg Information is collected in the following ways:

• Directly from you: Registration forms, KYC documents, and customer support communications.
• Automatically: Cookies, web beacons, server logs, and analytics tools.
• From payment providers: Transaction confirmation and fraud verification data.
• From identity verification services: From third-party verification agencies during KYC checks.

Your Data dbg Used solely for the following purposes:

• Creating, managing, and securing your account.
• Processing deposits and withdrawals.
• Completing age and identity verification (KYC).
• Preventing fraud and money laundering.
• Providing customer support and resolving issues.
• Sending promotions and offers tailored to your preferences (only with your consent).
• Platform improvements and bug fixes.
• To meet legal obligations.

Our analytics team uses aggregated (anonymized) data to improve the platform. This data cannot be used to identify you personally.

dbg Your personal data is never sold to third parties. However, limited information may be shared in certain specific circumstances:

• Payment provider: Mobile Pay, Nagad, Rocket – only the minimum data required to process transactions.
• KYC Verification Provider: Documents for identity verification.
• Law enforcement: Only in response to a court order or valid legal demand.
• Security Service Provider: For cybersecurity and fraud prevention.

All of these partners operate under confidentiality agreements and may not use your data for any other purpose.

dbg Several types of cookies are used to maintain site functionality and enhance your experience:

• Essential Cookies: To maintain login sessions and for security purposes. These cannot be disabled.
• Functional cookies: To remember your language and preference settings.
• Analytics cookies: To understand site traffic and usage patterns.
• Security cookies: To detect fraud and bot traffic.

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

dbg Industry-leading technology is used to keep your data secure:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• AES-256 database encryption: Stored data is also kept encrypted.
• Two-factor authentication (2FA): Available for account security purposes.
• Regular security audits: Independent third-party experts conduct regular audits.
• Access Controls: Only authorized personnel can access sensitive data.

Data retention period: Data for active accounts is retained for the duration of use. After account closure, certain data may be kept for up to 5 years due to legal obligations, then permanently deleted.

dbgUnder -'s privacy policy, you have the following rights:

• Right to know: You can find out what information we hold about you.
• Right to rectification: You can request corrections to any inaccurate information.
• Right to erasure: Under certain conditions, you can request that your data be deleted.
• Right to Restrict Processing: You can request that we restrict the use of your data in certain circumstances.
• Right to data portability: The right to obtain a copy of your data.
• Right to Object: Right to opt out of marketing communications.

To exercise any of these rights, email support@dbg.onl. We will respond within 30 days.

dbg Services are provided exclusively to adults (18+). We do not knowingly collect information from anyone under 18.

• Age is verified at the time of registration.
• If we become aware that any data has been collected from a minor, it will be deleted immediately.
• Parents or guardians may request the removal of a minor's data.

Your data may be stored at the location of dbg's servers or cloud service providers. All international data transfers comply with applicable security agreements.

dbg This Privacy Policy may be updated from time to time as needed. For any significant changes:

• A notice will be posted on the site.
• A notification will be sent to your registered email or mobile number.
• The "Last Updated" date at the top of the page will change.

Continued use of the site after any changes constitutes acceptance of the updated policy.

For any privacy-related questions or requests:

• Email: support@dbg.onl
• Live chat: Available on the platform 24/7
• Help Center: Help Center page

Any data protection complaint will be treated with the utmost seriousness. We will investigate thoroughly and provide a written response within 30 days.