Legal Documents

DBG Terms & Conditions – Complete & Transparent

Please read these Terms & Conditions carefully before opening an account with dbg. This document forms a legally binding agreement between you and dbg, and governs all use of the platform.

Last Updated: January 1, 2026
1

General Terms & Applicability

These Terms & Conditions dbg Applies to use of the platform (https://dbg.onl). By accessing the platform or creating an account, you are deemed to have automatically accepted these terms.

dbg An online betting and casino platform operating under an international gaming licence. We believe in transparency, security, and responsible gaming — values that underpin these Terms & Conditions.

Important: These terms and conditions are provided in Bangla for the convenience of Bangladeshi users. In the event of any interpretive dispute, the English version shall prevail.

No signature or separate agreement is required for these terms to apply. Simply using the platform constitutes your acceptance.


2

Account Registration & Eligibility

dbgTo open an account with , you must meet the following eligibility requirements:

  • Minimum age 18 years must be met. Account registration by minors is strictly prohibited.
  • Each individual is only allowed One Account can be opened.
  • All information provided at the time of registration must be truthful and accurate.
  • A valid mobile number and email address are required.
  • A national ID card or passport may be required for identity verification (KYC).

Dbg reserves the right to reject any account application without providing a reason. If multiple accounts are detected, all accounts will be immediately terminated and deposited funds may be forfeited.

Warning: Providing false information during registration will result in permanent account closure and forfeiture of any remaining balance.

Keeping account passwords and login credentials strictly confidential is the user's own responsibility. Sharing account access with any third party is strictly prohibited.


3

Deposit & Withdrawal Policy

dbgThe following rules apply to deposits and withdrawals on:

  • Minimum Deposit: ৳100
  • Minimum Withdrawal: ৳500
  • Maximum daily withdrawal limit for regular members: ৳50,000
  • Separate withdrawal limits apply for VIP members.
  • Accepted payment methods: Mobile Pay, Nagad, Rocket.

KYC verification must be completed before withdrawals can be processed. Withdrawals will be held until verification is done. In most cases, withdrawals must be made using the same method as the original deposit.

Processing Time: Withdrawals for standard members are processed within 15–30 minutes. For VIP members, this is reduced to 5–10 minutes.

Withdrawals to third-party accounts (such as another person's Mobile Pay number) are not permitted. If detected, the account will be subject to investigation.


4

Bonus & Promotion Terms

dbgPlease read the following terms carefully before claiming any bonuses or promotions from:

  • Each bonus has its own wagering requirement, which is stated on the bonus page.
  • The wagering requirement for the welcome bonus is typically a multiple of the bonus amount 10–20x।
  • Wagering requirements must be completed before a bonus can be cashed out.
  • Multiple bonus offers cannot be used at the same time.
  • Bonus campaigns are available for a limited time only.
  • Dbg reserves the right to modify or cancel any bonus offer.

Please Note: If unusual betting patterns using bonuses are detected — such as betting on both sides of an outcome — dbg reserves the right to void the bonus and any associated winnings.

Winnings from free bets are subject to wagering requirements. In any bonus-related dispute, dbg's decision shall be final.


5

Betting Rules

dbgThe following general rules apply when placing bets on:

  • Minimum Bet: ৳50; maximum bet limits are set separately for each event.
  • Once a bet is confirmed, it cannot be changed or cancelled.
  • A loss of internet connection during live betting will not result in a cancelled bet – any bet already submitted will remain valid.
  • If a bet is cancelled before the match begins, you will receive a full refund.
  • If a match is cancelled in an accumulator bet, it will be counted as 1.00 odds.
  • If incorrect odds are displayed due to a technical error, dbg reserves the right to void the affected bets.

The Cash Out option may not always be available — it depends on the event and circumstances. Live streaming and statistics are provided for informational purposes only and are not a guarantee for betting decisions.


6

Prohibited Activities

The following actions dbgis strictly prohibited on:

  • Placing bets using match-fixing arrangements or insider information.
  • Abusing bonuses through multiple accounts (Bonus Abuse).
  • Arbitrage betting or any attempt to guarantee profit by combining bets across platforms.
  • Placing bets using automated software or bots.
  • Creating or operating an account using someone else's identity.
  • Depositing funds from illegal sources (money laundering).
  • Attempting to hack or gain unauthorized access to dbg's systems.

Result: If any of the above violations are detected, the account will be immediately suspended, all winnings and balances will be forfeited, and legal action will be taken if necessary.


7

Account Suspension & Closure

dbg Accounts may be suspended or closed under the following circumstances:

  • If the terms and conditions are violated.
  • If identity verification documents are not submitted.
  • If suspicious financial activity is detected.
  • If the account has been inactive for an extended period (1 year or more).
  • At the user's own request.

Users may request account closure at any time. Before the account is closed, all valid balances will be available for withdrawal, unless forfeited due to a terms violation.


8

Responsible Betting

dbg firmly believes in responsible gaming. Betting is for entertainment, not as a source of income.

  • Deposit Limit: Members can set daily, weekly, and monthly deposit limits.
  • Betting Break: You can self-exclude from the platform for any period between 24 hours and 6 months.
  • Self-Exclusion: Permanent account closure is available upon request.
  • Reality Check: Option to receive reminders at set intervals.

Need help? If you feel your betting is getting out of control, Responsible Play Visit the page for assistance or contact us at support@dbg.onl.


9

Privacy & Data Protection

dbg collects, stores, and processes your personal information. For details on how this data is used, please refer to our Privacy Policy available on the page.

  • Your information is never sold to third parties.
  • Information may be shared with authorities when required by law.
  • Dbg uses SSL encryption and up-to-date security measures.
  • For more information about our cookie practices, please refer to the Privacy Policy.

10

Dispute Resolution

If a dispute arises, please submit a written complaint to support@dbg.onl first. dbg will aim to respond within 72 hours.

  • In disputes over betting outcomes, official sports data feeds will be considered the definitive source.
  • Bank and payment gateway records will be used to resolve payment disputes.
  • For disputes involving technical errors, dbg's server logs are the authoritative record.

If a resolution cannot be reached through negotiation, disputes will be settled through international arbitration.


11

Terms Update Policy

dbg The right to modify these Terms & Conditions is reserved at any time. When changes are made:

  • A clear notice will be posted on the platform.
  • A message will be sent to your registered email or mobile number.
  • Updated terms take effect from the date the changes are made.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.


12

Contact

For any questions or clarifications about our Terms & Conditions, please get in touch:

  • Email: support@dbg.onl
  • Live Chat: Available 24/7 on the platform
  • Help Center: Help Center page

We're always ready to assist in Bengali and are here for you whenever you need support.

Why are DBG's terms fair?

We want you to play with full understanding – no hidden traps

Full Transparency

Every dbg term is written in plain, straightforward language. Nothing is hidden behind legal jargon. What's written is what applies.

Secure Transactions

Every deposit and withdrawal is processed through encrypted channels. Your financial information is never shared with any third party.

Fast Payments

Payment processing times are clearly stated in dbg's Terms & Conditions. You'll receive your funds within the specified timeframe, no excuses.

Fair Bonus Terms

Dbg's bonus wagering requirements are among the most fair in the industry. No impossible conditions – just achievable targets.

Bengali Language Support

Have questions about our terms? Ask us anytime via 24/7 Bangla live chat. No question is too small.

User Rights

Dbg's Terms & Conditions don't just set restrictions — they clearly define your rights too. In the event of a dispute, a fair resolution process is in place.

Frequently Asked Questions About Terms & Conditions

Answers to the Most Frequently Asked Questions

Yes — during registration, you are required to tick a checkbox confirming that you have read and agreed to the Terms & Conditions. We strongly recommend reading this page carefully before signing up.

dbg reserves the right to update these Terms & Conditions, but notice will be given before any changes take effect. Continued use of the platform after changes are made will be considered acceptance of the updated terms. If you do not agree, you have the option to close your account.

If a bonus is cancelled due to a violation of bonus terms, only the bonus amount will be forfeited. Your own deposited funds will be returned, unless there are other violations.

Multiple members of the same household may open separate accounts, but each must use a unique mobile number, email address, and payment account. Using multiple accounts from the same device may trigger a verification process.

Email us at support@dbg.onl or let us know via live chat that you wish to close your account. Our team will process the request within 24 hours. You will have the opportunity to withdraw any remaining balance before the account is closed.

Start by submitting a written complaint to support@dbg.onl. If you're not satisfied with the outcome, you have the right to escalate to our licensing authority. We take all complaints seriously and aim to respond within 72 hours.
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